Evon Allen Hospitality Management is an equal opportunity employer. Please browse or list below for a job that's right for you.
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Employee Type: Full-Time
Industry: Hospitality & Tourism
Manages Others: Yes
Job Type: Hotel Management & Hotel Operations (Chief Operating Manager)
Salary: $50k - $55K
Experience: See Requirements
Job Description
-Handle a portfolio of hotels.
-Oversee the construction and assembling of resources to have the hotel/property operational.
-Liaison with Wyndham Hotels Corporate and hired management company for property on owners behalf.
-Spear-head the take over of other Hotel franchise.
-Organized the hiring and structuring of the personnel needed to operate the different properties.
-Assist property General Managers, and property representatives in meeting their revenue goal for the year.
-Help the different properties to organize and implement procedure to eliminate property deficits.
-Create an accountability path for all revenue to facilitate the overall goal.
-Hire Administrative Assistant and Hospitality host to see to company and guest needs.
-Work with the company's hotel portfolio during the transition of their General Manager as an Interim.
-Restructure hotels rate tier for front desk and organizing a system in which Preventative Maintenance can run smoothly and alleviate refunds.
-Report directly to property President/Owner.
-Provide Labor Guidelines for the hiring, firing, wage and operational aspects of some of the company portfolio hotels.
-Assist in the building, setup and opening the company's portfolio hotels from the ground up.
-Screen interview and assist in the hiring of qualified Marketing Managers, Directors, General Managers, and other top level managers for the different properties.
-Communicate with Hilton Corporate, Wyndham Hotels International, Choice Hotels and other franchise on business and franchise ventures.
-Implement revenue maximization and cost saving measures.
-Bring hotels out of bankruptcies.
-Make properties solvent.
-Willing to be on the road for months at a time
Requirement
- College Degree or Associate in a tourism & hospitality related field
- Atleast 7 years experience as a General Manager of 2 high end brand Midscale franchise
- Prior knowledge of marketing and revenue manegement
- Hotel construction or new hotel opening experience
- Operational/General Certification for 2 or 3 nationally recognized franchise
- Certified as a Hotel Administrator by the American Hotel & motel Association (AH & MA).
APPLICATION_FORM
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Job Summary
To see to the cleanliness and the appearance of guest accommodations and
public space and carry out assignments in accordance with established standards.
Responsible for all housekeeping problems, supplies, linen, equipment, work orders to
Maintenance Staff and any other duties as assigned or required within the scope of the
description below.
1. Responsible for the cleaning of corridors, guest room/areas, service areas, lobby
and linen closets inclusive of vacuuming.
2. Change bed linen daily.
3. Shut off all lights, TVs and air conditioners when leaving room.
4. Deposits linen down chute and carries trash to dumpster.
5. Uniform and nametag at all times on property. Delivers rollaway and cribs to
guestrooms.
6. Advise when mattresses need turning, so assistance can be provide
7. Mops vending machine areas and keeps machines clean.
8. Checks all public restrooms when needed for cleanliness daily.
9. Checks elevators for cleanliness and clean if needed.
10. Checks lights and changes bulbs.
11. Notifies maintenance of any needed repairs.
12. Checks any vacant rooms for condition and possible occupancy, reporting any
discrepancies to Management.
13. Empty housekeeping trash, guest area public receptacle trash and linen bags.
14. Dust all furniture (picture frames, bed frames, lamps, TVs, dressers).
15. Remove fingerprints and smudges (ex. mirrors, shiny surfaces, windows, etc).
16. Thoroughly clean the bathroom area - wash shower stall, sink, floor, toilet, etc.
17. Make sure that the standard room set-up is complied with.
18. Report immediately all damage found in a room.
19. Report immediately all missing items in room. Report and tag personal guest
items found in vacant rooms to the front office immediately.
20. Take responsibility for pass key and make sure it is turned in daily.
21. Report immediately to the front desk:
No luggage, No service needed, Sleep outs, Extra guests, anything
unusual.
SUPERVISOR: General Manager, Hotel Manager & Housekeeping Head
APPLICATION_FORM
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Job Summary
Guest's reservation status and identifies how long the guest will stay. Helps guests
complete registration cards and then assigns rooms accommodating special requests
whenever possible. Verifies the guest's method of payment and follows established
credit-checking procedures. Places guest and room information in the appropriate front
desk racks, and communicates this information to the appropriate hotel personnel. Works
closely with the housekeeping department in keeping room status reports up to date and
coordinates requests for maintenance and repair work. Maintains guest room key storage,
and maintains and supervises access to safe deposit boxes. Must be sales-minded.
Presents options and alternatives to guests and offers assistance in making choices.
Knows the location and types of available rooms as well as the activities and services of
the property.
Duties and Responsibilities:
1. Registers guests and assigns rooms. Accommodates special
requests whenever possible.
2. Assist in pre-registration and blocking of rooms for reservations.
3. Thoroughly understands and adheres to proper credit, check-
cashing, and cash-handling policies and procedures.
4. Understands room status and room status tracking.
5. Knows room locations, types of rooms available, and room rates.
6. Uses suggestive selling techniques to sell rooms and to promote
other services of the hotel.
7. Coordinates room status updates with the housekeeping
department by notifying housekeeping of all checkouts, late
checkouts, early check-ins, special requests, and Day-Use rooms.
8. Possesses a working knowledge of reservations. Takes same
day reservations and future reservations when necessary. Knows
cancellation procedures.
9. Make room keys and use key card jackets.
10. Knows how to use front office equipment.
11. Process guest checkouts.
12. Posts and files all charges to guest, master, and accounts.
13. Take pillows, blankets, sheets, rollaway, baby cribs etc from the
laundry room and hand to the guest.
14. Follows procedures for issuing and closing safe-deposit boxes.
15. Replenish any food items being served during your shift.
16. Make routine check of the lobby to ensure it is neat and
presentable to the guest. Includes making sure chairs are under
the tables, brochure rack is always stocked, and cutlery/plates are
replenished on the breakfast bar for the breakfast.
17. Uses proper telephone etiquette.
18. Uses proper mail, package, and message handling procedures.
19. Reads the weekly schedule and bulletin board daily. Is aware of
daily activities and meetings taking place in the hotel.
20. Attends department meetings.
21. Coordinates guestroom maintenance work with the engineering
and maintenance division.
22. Reports any unusual occurrences or request to the manager or
assistant manager.
23. Knows all safety and emergency procedures. Is aware of accident
prevention policies.
24. Maintains the cleanliness and neatness of the front desk area.
25. Understands that business demands sometimes make it necessary
to move employees from their accustomed shift to other shifts.
Requisites
Education:
High school graduate or equivalent. Must be able to speak, read, write, and understand
the primary language(s) used in the workplace. Must be able to speak and understand the
primary language(s) used by guests who visit the workplace.
Experience:
Previous hotel-related experience desired.
Physical:
Requires finger dexterity, grasping, writing, standing, sitting, walking, repetitive motions,
hearing, visual acuity, and may on occasion have to lift and carry up to 40 pounds.
APPLICATION_FORM
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Marketing and Sales Manager Job Purpose:
Accomplishes business development activities by researching and developing marketing opportunities and plans; implementing sales plans; managing staff.
Marketing and Sales Manager Job Duties:
1. Accomplishes marketing and sales human resource objectives by recruiting, selecting, orienting,
training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating
job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and
reviewing compensation actions; enforcing policies and procedures.
2. Achieves marketing and sales operational objectives by contributing marketing and sales
information and recommendations to strategic plans and reviews; preparing and completing action plans;
implementing production, productivity, quality, and customer-service standards; resolving problems;
completing audits; identifying trends; determining system improvements; implementing change.
3. Meets marketing and sales financial objectives by forecasting requirements; preparing an annual
budget; scheduling expenditures; analyzing variances; initiating corrective actions.
4. Determines annual and gross-profit plans by forecasting and developing annual sales quotas for regions;
projecting expected sales volume and profit for existing and new products; analyzing trends and results;
establishing pricing strategies; recommending selling prices; monitoring costs, competition, supply, and demand.
5. Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising,
merchandising, and trade promotion programs; developing field sales action plans.
6. dentifies marketing opportunities by identifying consumer requirements; defining market, competitor's share,
and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share.
7. Improves product marketability and profitability by researching, identifying, and capitalizing on market opportunities;
improving product packaging; coordinating new product development.
8. Sustains rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities.
9. Provides information by collecting, analyzing, and summarizing data and trends.
10. Protects organization's value by keeping information confidential.
11. Updates job knowledge by participating in educational opportunities; reading professional publications;
maintaining personal networks; participating in professional organizations.
12. Accomplishes marketing and organization mission by completing related results as needed.
Skills/Qualifications:
Financial Planning and Strategy, Marketing Concepts, Positioning, People Management, Territory Management,
Sales Planning, Competitive Analysis, Understanding the Customer, Product Development, Client Relationships, Creative Services
APPLICATION_FORM
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